Similar Issues
- Purchase a Cloud Recording Plan
Troubleshooting
Purchasing a plan can be done in two ways from the "My Subscriptions" page.
- Select the device (on the left side of the page) that you want to add to a plan. To remove the device, select it again.
- The device updates on the right side of the screen, under "Details".
- Plan price and the subtotal is updated, and the storage size is listed.
- Select "Proceed to Checkout" to continue.
- A message box prompts you to enter your zip code for calculating tax.
- Tax is added to the subtotal and finalized in the billing and payment process.
- Enter your zip code and select "Continue". Once the tax is calculated, select "Continue".
- Prior to checkout, another prompt requires you to read and agree to the terms and conditions.
- Select either "I agree", or "I do not agree".
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