H2THD Series: Adding a Wireless Camera

Issues

• Connecting Wireless Camera For The First Time
• Pairing Camera using WPS Button
• Pairing Camera through DVR Firmware

Troubleshooting Steps

Note: PLEASE DON’T TRY TO PAIR YOUR INCLUDED WIRELESS CAMERAS. THEY ARE ALREADY PAIRED TO YOUR DVR. 

• Power on your DVR using the correct Power Adapter and wait until it is completely powered on. 
• Once DVR is completely powered on, connect wireless cameras to power using the correct power adapter 
  • When the camera is connected to power you’ll see that the LED in the camera’s front panel is solid red. After a while, the LED should start blinking red and you’ll hear “Hello, I’m powering up. Be patient and please leave my power on”. This entire step can take almost a minute.
  •  After that, the camera’s LED will keep blinking red. This process can take up to 2 minutes.
  • Once the camera is paired to the DVR, you’ll see LED change to solid blue, and the camera says “WooHoo! Setup is now complete.” Now the camera should be visible in Live View.

     

• Connect your camera to power. KEEP IT CONNECTED DURING THE ENTIRE PROCESS
• Press and hold the RESET/ WPS button on the camera for 10 seconds until you hear “Please be patient. The camera is resetting”.
• Wait until the LED in the front of the camera is blinking red and you hear “Hello, I’m powering up. Be patient and please leave my power on”.
• Press and hold the RESET/ WPS button on the camera for 6 seconds and release it. You’ll hear “Camera is in Pairing Mode” and camera’s LED will start blinking blue.
• Now, press the SYNC button on the rear panel of the DVR. After pressing the Sync button, you’ll hear “Please be patient as the camera connects to Wi-Fi”. This step could take almost 3 minutes.

• Once the camera is paired with the DVR, you'll see the LED change to solid blue, and the camera will say “WooHoo! Setup is now complete.” Now camera should be visible in Live View.

IF PAIRING IS STILL FAILING, PLEASE FOLLOW NEXT STEPS TO FACTORY RESET YOUR DVR. 

• Login to the DVR Main Menu
• Click Menu
• Click Maintenance
• Click Default sub-menu on the left
• Click Restore Defaults and then click Yes

This will reset the DVR to its default settings. Once the DVR reboots, restart the pairing process with Step 1. 

Once the pairing is done, you will be able to see the camera on the Live View. 

Using the Firmware User Interface to Pair Wireless Cameras

Follow the steps below to pair your wireless camera to the Hybrid DVR using the DVR User interface to do so: 

• Connect the wireless camera to its power adapter and keep it connected during the entire process. 
• Press and hold the RESET/WPS button on the camera for 10 seconds until you hear "Please be patient. Camera is resetting."
• Wait until the LED's on the front of the camera are blinking red and you hear "Hello, I'm powering up. Be patient and please leave my power on."
• Press and hold the Reset/WPS button on the camera for 6 seconds and release it. You will hear "Camera is in Pairing Mode".
• Login to the DVR Main Menu and click Camera Management
• Click Camera sub-menu and then click Advance Settings (Wireless Only) located on the top-center of the screen. 

• Click the Add button on the bottom

• Click the Start button to begin the manual pairing process. You will then see the DVR attempting to pair with the wireless camera (See image below)

• Once the pairing process is completed, click Finish to complete the setup. (See image below)

If the pairing is still failing, please follow the next steps to factory reset the DVR. 

• Login to the DVR Main Menu and click on Menu
• Click Maintenance
• Click Default sub-menu on the left 
• Click Restore Defaults and then click Yes. 

After DVR reboots, please start the pairing process from the beginning (step 1)