- Video Flickering
- Black & White video
- Video looks too dark or black
- Video is distorted or pixelated
- Foggy Lens
- Dark Corner
- Purple/Pink Tint
- Fuzzy Image
- White/Bright Image
- Check cameras compatibility.
- If you want to connect cameras that were not included in the original kit, you need to check if these cameras are compatible with your system. Black & White video, stripes or lines could be related to compatibility issues.
- Check the cameras power source.
- Please, make sure cameras are properly powered using the right Camera Power Supply. Stripes or lines could be related to this. Power Supply-5V, 1A for each individual camera
- Check your camera’s position.
- Ensure the camera is not pointed directly at a source of light, such as the sun or a spotlight.
- If your camera has an adjustable sunshade, slide it forward to block excess light.
- The camera lens may be dirty.
Check the camera lens for dirt, dust, spiderwebs, etc. Clean the lens with a soft, clean cloth. Do not use harsh cleaners or aerosol cleaners.
- Too long of an extension cable
Your extension cable run may be too long. It can be a cause of signal degradation(video distorted/pixelation). Un-mount the camera and try to connect it locally.
Wrong color configuration/ Purple/Pink Tint
Other causes that can provoke these issues are: a wrong configuration of the colorsettings and the DVR Video Format.
- Login to the DVR Main Menu
- Click Camera Management
- Click Image Settings sub-menu
Now you can configure the different image parameters (Brightness, Contrast, Saturation, etc.) or set a different picture mode. Or simpler, just click Default button at the bottom of the screen to reset default values.
Damaged Day-light sensor
If your camera doesn’t change to night-vision or you see the picture is in a saturated B&W then your day-light sensor is damaged, and you’ll need to replace your camera. Please contact our Technical Support Team to submit a warranty claim.