IH8 Series: NVR Date and Time Issues

Similar Issues

• NVR date and time is different or not synchronized with the local time.
• Playback time is different to the time selected on NVR recording Search
• The NVR System is one hour behind or one hour forward.

Troubleshooting Steps                                                     

1. Is your system connected to the Internet?

1.1 My system is connected to the Internet.

If your system is connected to the Internet, it should be able to synchronize date and time automatically using Network Time Protocol(NTP) but other parameters of your system must be correctly set up to get the right date and time.

• NTP: Make sure NTP is enabled
• Time Zone: Time Zone is particularly important if you have enabled NTP– set this to your time zone.
• Daylight Savings Time (DST): Enable this setting if you want the NVR to adjust the time when daylight savings time begins. If DST is disabled you must manually change your system time when DST begins and when it ends.

Note: Please, consider that DST and Time Zone will vary depending on your location, make sure to set up your systems with the correct values to get the right date and time in your NVR.

To set up these parameters, please, follow the next steps:

Note: Make sure to save any change you make clicking on Save or Apply button

• Go to NVR Main Menu (You may need to log in after this step)
• Click on System Tab
• General Tab will appear by default
• On DST sub-tab, you will be able to set up DST features (enable/disable by selecting the option in a drop-down list) and, on NTP sub-tab you will be able to enable NTP (enable/disable by selecting the option in a drop-down list) and setup Time Zone.

1.2 My system is not connected to the Internet.

If your system is not connected to Internet, Date and Time must be manually set up on the NVR menu. Please follow the steps to manually set Date and Time.

 Setting NVR Date and Time manually

• Go to NVR Main Menu (You may need to log in after this step)
• Click on System Tab
• General Tab and Setting sub-tab will appear by default
• On this screen, you will be able to set Date and Time. Click on Date (over the Calendar Icon) and Time fields to change them.