- Upgrade Gateway Firmware
- Upgrade Channel Firmware
- The Night Owl Gateway will check its firmware when it powers up, on every weekend and when using the application.
- Do not unplug the power from the Gateway until the process is completed. If Gateway is unplugged during the upgrade process, this may cause the Night Owl Gateway to stop functioning.
- If a Firmware Upgrade is triggered from the application, please verify there is a reliable internet connection on the Mobile Device.
- Before initiating and completing the download process for a new Firmware upgrade, please verify the Gateway has a connection to the internet by checking the Internet Signal Lights.
- Once the Gateway begins the upgrade process, it will lose connectivity from the application.
- Depending on your internet connections, the process may take an estimated time of 15 minutes or more.
- If the process fails, please retry the upgrade process through the application or rebooting the Gateway.