- Push Notification not received on mobile app
- Push Notification does not work for certain channels/devices
1. Please, make sure you are using the correct app for your Wireless Device (See Mobile App Compatibility)
Make sure your Night Owl Mobile App and device software are both up to date.
2. Make sure your wireless device and your mobile device are both properly connected to the Internet.
3. Check if Push Notifications are enabled on the Mobile App
Please, follow this link to learn how to Enable Push notifications on Night Owl Connect APP